This Privacy Policy explains how FieldofDreams.World LLC ("Field of Dreams," "we," "us," or "our") collects, uses, discloses, and protects information when you visit fieldofdreams.world or use our self-service lender-matching and SBA forms software, including the SBA Professor (together, the "Service"). By using the Service, you agree to this Privacy Policy and our Terms of Service.
1. Information we collect
Information you give us
- Account information: your name, email address, and password.
- Business and financing information: answers you provide during intake, such as your industry, location, time in business, revenue, loan amount and purpose, and a self-reported credit score range.
- Documents you upload: for example tax returns, financial statements, bank statements, debt schedules, formation documents, and identification. These documents may contain sensitive information, including Social Security numbers, taxpayer identification numbers, account numbers, and details about you, your business, and its owners.
- Form information: the values you review, edit, and confirm for SBA forms, and the forms generated from them.
- Communications: messages you send to the SBA Professor, updates you log about your applications, and messages you send to our support team.
If you provide information about other people — such as co-owners, guarantors, or officers — you confirm that you have the right to share it with us for the purposes described in this policy.
Information collected automatically
- Usage and device information: pages and features you use, actions you take in the Service, timestamps, browser type, and IP address (including the IP address of your most recent sign-in).
- Security and log data: records needed to operate, secure, and troubleshoot the Service.
Information from other sources
We use publicly available information about SBA lenders and SBA lending activity to power lender matching. We do not obtain your credit report.
2. How we use information
- To provide the Service — including matching you with lenders, extracting information from your documents, pre-filling and generating SBA forms, and powering the SBA Professor.
- To create and secure your account, authenticate you, and prevent fraud, abuse, and unauthorized access.
- To send service communications, such as account, security, and application-status notifications.
- To provide customer support and respond to your requests.
- To maintain, troubleshoot, and improve the Service, including measuring usage and performance.
- To comply with law, enforce our Terms, and protect the rights, property, and safety of you, us, and others.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
3. AI features
Parts of the Service use artificial intelligence, including document text recognition, information extraction, consistency checks, and the SBA Professor. To provide these features, the relevant content — such as document text, your intake answers, and your messages — is processed by our systems and by AI service providers acting on our behalf.
- We do not use your documents or messages to train AI models, and we use AI providers under terms that do not permit them to train their models on your content.
- AI output can be incomplete or wrong. That is why the Service asks you to review and confirm information before it is used in a generated form. See our Terms of Service.
4. How we share information
We share information only as described below:
- Service providers that process information on our behalf and under our instructions, such as cloud hosting and storage, content delivery and network security, email delivery, and AI processing providers. They may use your information only to provide services to us.
- Our personnel, who may access your account and documents only as needed to operate, support, and secure the Service.
- At your direction. When you choose to share your file or forms with a lender or anyone else, you control what is shared.
- Legal and safety reasons — to comply with law, legal process, or government requests; to enforce our agreements; or to protect the rights, property, or safety of you, us, or others.
- Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to this policy's protections.
- With your consent for any other purpose we describe to you at the time.
5. Lenders and third parties
Field of Dreams is not a lender. Lenders you choose to contact receive information directly from you, or from us only at your direction, and they handle it under their own privacy policies and legal obligations. A lender may, for example, obtain your credit report if you apply with them. We are not responsible for the privacy practices of lenders or other third parties.
6. Cookies
We use only the cookies needed to run the Service — for example, to keep you signed in, remember your session, and protect forms against cross-site request forgery. We do not use advertising cookies or third-party analytics trackers. If we ever add non-essential cookies, we will update this policy first.
7. Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit (TLS), encrypted storage for uploaded documents and generated forms, and access controls that limit who on our team can view your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we learn of a security breach affecting your personal information, we will notify you and others as required by applicable law. Please use a strong, unique password and tell us right away at [email protected] if you suspect unauthorized use of your account.
8. Retention and deletion
We keep your information for as long as your account is active or as needed to provide the Service. You can delete your account at any time in your account settings, or ask us to do it. When an account is deleted, we delete or de-identify the associated personal information within a reasonable period, except where we must keep it to comply with law, resolve disputes, enforce our agreements, or maintain security. Residual copies may remain in backups for a limited period before they are overwritten.
9. Your choices and rights
- Access and correction: you can review and update much of your information directly in the Service.
- Deletion: you can delete your account in settings or by contacting us.
- Email: you can turn off non-essential email notifications in your notification settings. We may still send you account and security messages.
Depending on where you live, you may have additional rights under applicable law, such as the right to know what personal information we hold, to obtain a copy, to correct or delete it, and to not be discriminated against for exercising these rights. To make a request, email [email protected]. We will verify your identity before acting on a request, and you may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our decision.
10. Children
The Service is intended for adults acting on behalf of a business. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
11. Where we process data
We are based in the United States, and we and our service providers process and store information in the United States. The Service is intended for U.S. businesses.
12. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. The "Last updated" date above shows when it was last revised.
13. Contact us
FieldofDreams.World LLC
418 Broadway Ste R
Albany, NY 12207
United States
[email protected]